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***ALL CHECK-INS MUST REPORT TO***
A B SEA SALES AND RENTALS, INC. OFFICE UPON ARRIVAL.
AB Sea Sales & Rentals, Inc.
L. E. Moore Plaza Center
2001 61st Street Suite E
Galveston, TX 77551
(409) 740-1245, (866) 940-1245
NEW OFFICE HOURS: 09:00 AM TO 5:00 PM DAILY
ARRIVALS AFTER HOURS MUST CALL FOR LATE CHECK-IN INSTRUCTIONS ON DAY OF ARRIVAL.
Property Rules
WELCOME! We hope you enjoy your stay at the Maravilla. To help ensure your visit is pleasurable and memorable, please take a few moments to read the following. Please feel free to call us with any questions not covered in this letter. Failure to abide by property rules will result in termination of rental agreement for non-compliance; no refund shall be due. Each suite is privately owned and furnished.
DO NOT REMOVE ANYTHING from suite. Each suite is carefully inspected upon your departure with an itemized list, ANYTHING missing from suite will be billed directly to occupant; (this includes linens, silverware, glasses, décor, etc.) Please do not use towels in suite for beach towels (excessive cleaning will apply). ALL UNITS ARE NON-SMOKING.
SMOKING ALLOWED ON BALCONIES ONLY. ($200 smoking fee will apply)
- PARKING: ALL parking is by permit only,(Fees Apply) and permits will be issued upon arrival at the property. DO NOT park in any owner designated areas. Parking without a permit is subject to towing at owner expense. A B SEA SALES AND RENTALS INC. nor The Maravilla are responsible for vehicles while being parked at The Maravilla. No boats, buses, motorcycles, jet skis, bicycles, campers, RV's, trailers, motor homes, etc. are allowed on property. CHARGES MAY APPLY FOR ANY SECONDARY PERMITS, THERE IS NO GUARANTEE OF AVAILABILITY
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- PETS ARE ALLOWED ON MARAVILLA PROPERTY (Select units Only.) Whether a pet can be allowed to stay in a room, or not, is decided by the owner of the unit. (Deposit applies)
- CANCELLATION POLICY AND REFUNDS: Deposit of one half required when reservation is made. Payment due in full upon arrival. Deadline to Cancel or Change: Noon 2 days before arrival date. Cancellation fee is $35.00 minimum on ALL cancellations made by deadline. Any cancelation or modification after deadline; deposit amount paid is forfeited. $200 Deposit may apply. HOLIDAYS AND SPECIAL EVENTS CANCELLATIONS: Deposit of one half required when reservation is made. Payment in full due by cancel deadline. Deadline to cancel or change: Noon- 2 weeks before arrival date. $25.00 cancellation fee for all cancellations made by this deadline; any cancels after deadline; full amount paid is forfeited. $200 Deposit may apply. Cancellation or Changes must be made by deadline or deposit forfeited. Refunds are not given for mandatory island evacuation; we suggest the purchase of travel insurance prior to arrival.
- Patios and balconies are to be kept clean and neat at all times. Entryways are to be kept clear and unblocked. No towels, bathing suites, clothing, or any other item is to be draped from balcony area.
- Bicycles, skateboards, roller skates, roller blades are not allowed in common areas, sidewalks, or parking areas.
- Electric BBQ ONLY shall be allowed on balconies. Gas or charcoal BBQ may be used in common areas 500 feet AWAY from building and property structures.
- Any guest under the age of 16 must be accompanied by an adult when using recreation facilities; fitness area, pool area, etc. POOL HOURS ARE FROM 9:00 am TO 10:00 pm. Proper swim attire shall be worn at all times. Converted or cut off street attire, excessively skimpy swim wear is not considered "e;proper swim attire"e;. No one under the age of eighteen (18) may use the spa at any time. NO GLASS OF ANY KIND PERMITTED IN POOL OR SPA AREA AT ANY TIME. All persons using the pool or pool area do so at their own risk and sole responsibility. The property owners, management, and A B Sea Sales&Rentals Inc. assume no responsibility for any accident or injury in connection with such use. All registered guests shall be responsible for the actions of their family members, unit's occupants, and all visitors. Pool bands must accompany guests at all times while in pool or spa area.
- CHECK - IN AND CHECK - OUT: Check-in is after 3 PM as soon as the unit is cleaned and ready. Check-out is no later than 11 AM and STRICTLY ENFORCED during peak and busy times. Early Check-in / late check-out (seasonal) may be inquired about through rental agent. BALANCES DUE MUST BE PAID UPON CHECK - NO PERSONAL CHECKS ACCEPTED. MAJOR CEDIT CARDS ACCEPTED VISA, MASTERCARD, AND AMERICAN EXPRESS.
- LATE ARRIVALS: CALL OFFICE ON YOUR DAY OF ARRIVAL FOR INSTRUCTIONS IF ARRIVING AFTER 4 PM (seasonal). EARLY DEPARTURE (BEFORE 10:00 AM), CALL FOR INSTRUCTIONS.
- GUEST OCCUPANCY: Occupancy limit strictly enforced. This limit will vary depending on the unit but generally will be between 4 - 6 persons in a 1 bedroom and 6 - 8 in a 2 bedroom.
- KEYS AND POOL BANDS: All must be returned to the office on departure. Charges will apply for lost keys or pool bands: KEY: $30.00, POOL BAND: $5.00. EVERYONE MUST WEAR THE WRIST BANDS WHILE ON PROPERTY.
- Please check feet/shoes for tar before entering condo. Charges will apply for carpet cleaning/spot cleaning for any negligence during occupancy. Please remove all trash to designated areas to avoid additional charges.
- At NO time shall trash be set by front door, or anywhere else on property. No loud music, TV, instruments, loud voices shall exceed your condo. Noisy disorderly or offensive conduct, or conduct annoying or disturbing to other residents will NOT be tolerated. NO HOUSE PARTIES. UNDERAGE DRINKING WILL NOT BE TOLERATED; ANY VIOLATIONS ARE SUBJECT TO REMOVAL; NO REFUNDS. Laundry facilities are a convenience for the Residents, and must be left clean after each use. Any damages for excessive cleaning upon your departure, or additional charges or damages for furnishings, appliances, plumbing, etc., due to the negligence of guest shall be billed to guest.
- LOCK-OUT FEES: Guest may come to rental agent's office during business hours for a key to gain entrance. After business hours there shall be a $50.00 lock-out fee, due and payable in Cash, at the time of receiving key. Office hours are DAILY 10:00 AM TO 4:00 PM; adjusted to longer hours during peak season.
- Please check your suite upon arrival. Report any discrepancy or problem with A/C, phone, TV, etc. to office as soon as the problem is realized. Refunds or discounts will not be made to maintenance related problems. We will make every effort to correct the problem as soon as possible, or move you to another suite, if possible. Any minor maintenance related problems, dissatisfaction with suite, view, etc. will be handled during business hours. Additional towels or maid service is available for an additional fee. Trash bags, toiletry items, soaps, etc. are not replenished. Any additional service requests must be made to A B SEA rental office BEFORE 11 AM.
- PERSON RESERVING UNIT MUST BE AT LEAST 21 YEARS OF AGE AND MUST OCCUPY THE UNIT.
- The City of Galveston has a curfew law. We kindly ask that guest try to follow these guidelines. Guests 16 and under; indoors by 10:00 pm, guests ages 16 & 17; indoors by midnight.
- PLEASE be considerate, and do not run a/c or heater with doors and/or windows open.
TELEPHONE NUMBERS:
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AB Sea Sales and Rentals, Inc. Office
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409-740-1245 (Business hours 10:00 a.m. 4:00 p.m.)
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After hours emergencies only
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409-770-3284 (Weekend on-call phone after 4:00 p.m.)
409-771-9525 (Emergencies or lock-outs only)
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Unit telephone number
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See confirmation
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Police emergencies only
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911
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THE MARAVILLA PROPERTY office personnel cannot help with any rental unit issues. Contact AB Sea Sales & Rentals office only.
These guidelines have been established and set in place to help ensure that everyone's visit is a pleasurable and memorable one, and will be strictly enforced. THANK YOU; WE HOPE YOU ENJOY YOUR VISIT AND JOIN US AGAIN!
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